Server Assistant - Job Description

Are you highly organized? Do you have a keen eye for detail? Do you love the idea of helping to make a guest’s dining experience second to none? Consider being a Server Assistant! Our Server Assistants assist and support our serving staff at our restaurant by cleaning, clearing, and setting tables, and assisting customers with requests or complaints. A skilled Server Assistant should be good with their hands, highly efficient, and be able to provide a great level of customer service.

Server Assistant Responsibilities

• Welcoming guests and providing them with menus and water service.
• Assisting customers with queries, requests, and redirecting as necessary.
• Ensuring that tables are cleared, cleaned, and reset between seatings.
• Assisting with serving food and refilling beverages as required.
• Assisting with the cleaning and processing of dirty dishes and silverware.
• Ensuring that the menus, crockery, and cutlery are clean, polished and replenished between tables.
• Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
• Reporting any damages, shortages, and complaints to the manager.
• Moving tables, chairs, and furniture to accommodate customers as needed.
• Tidying the restaurant after service and ensuring that it is prepped for the following service.

Server Assistant Requirements:

• Must be at least 16 years of age.
• Passion for customer service and working in the restaurant industry.
• Excellent organizational and time management skills.
• The ability to keep up in a fast-paced environment.
• Strong verbal communication abilities and an eye for details.
• Physically fit and able to be on your feet for long periods of time
• Willingness to work weekends and holidays.

Compensation & Benefits:

• Competitive tipped wage
• 401(k) with matching (for employees18 yrs of age and up)
• Dining and lodging discounts