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Front Desk Agent

Department: Recreation
Location: Bay City, MI

**Job Summary:**
We are seeking a Front Desk Agent to join our team on a part-time or full-time basis. The primary responsibilities include interacting with guests, facilitating the check-in and check-out processes, handling cash transactions, and managing phone inquiries. Customer service experience is beneficial but not mandatory. The role requires availability for night shifts, weekends, and occasional holidays, with compensation to be discussed during the interview.

**Qualifications:**
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Proficiency in basic computer applications
- Flexibility to work night shifts, weekends, and holidays

**Responsibilities:**
- Greet and assist guests in a professional and friendly manner
- Conduct guest check-ins and check-outs efficiently
- Handle cash and credit card transactions accurately
- Answer phone calls and direct inquiries to the appropriate personnel
- Maintain a neat and organized front desk area
- Adhere to company policies and procedures regarding guest interactions and confidentiality

**Benefits:**
- Competitive compensation based on experience
- Opportunities for professional development and growth within the company
- Employee discounts on services or products offered
- Flexible scheduling options to accommodate work-life balance

If you are a detail-oriented individual with a passion for delivering excellent customer service, we invite you to apply for the Front Desk Agent position and be a valuable part of our team.

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